AMW101
Angeles Millwork & Lumber Co. an employee-owned company, is hiring a Yard Customer Service Associate!
As a Lumber Yard Customer Service representative at our employee-owned lumberyard and hardware store, you will be the face of our company, providing exceptional customer service and support to our valued customers in the lumber yard.
You should be physically fit and capable of lifting and moving heavy items, as well as performing manual labor in a fast-paced outdoor environment. You should possess strong attention to detail, with the ability to accurately measure and cut lumber, and have a good understanding of different types of lumber and hardware products, and their uses.
Effective communication skills, both verbal and written, and the ability to work well with others and contribute to a positive and productive team environment are also important qualities for this role.
Being a part of an employee-owned company offers a unique and dynamic work environment where you can be directly involved in the success of the business. If you have a passion for helping customers and a commitment to delivering high-quality lumber and building materials, we encourage you to apply for this exciting opportunity.
Lumber Traders Inc.’s family of companies offer medical, dental, vision, monthly incentive programs, employee discounts, and employee ownership retirement packages. Our employee ownership retirement plan has historically outperformed typical 401Ks 3 – 5X with no contribution required by the employee.
Click HERE To Apply NOW!
To prospective job applicants: Completing the job application and submitting an optional resume will help us evaluate your qualifications and speed up your potential hiring process. Please provide complete and accurate information on the application to give us a comprehensive view of your candidacy. Submitting a resume will help us quickly understand your professional background and accomplishments. This can lead to faster hiring decisions.
After completing and submitting an application resumes can be submitted by emailing them to joshb@lumbertradersinc.com to make the best possible impression.
POSITION: Yard Customer Service Associate
EMPLOYMENT WAGES AND BENEFITS:
- Starting wage will range from $16 hr. – $21 hr. DOE.
- Benefits include Medical, Dental, and Vision insurance.
- ESOP (Employee Stock Ownership Program) benefits after approx. 2 years.
- PTO and Sick Time.
- Paid Holidays for Full-Time employees.
IMMEDIATE SUPERVISOR: Yard Operations Manager
BASIC FUNCTION: Provide assistance to customers in pulling their orders, inspecting the merchandise, and making returns. Pull orders from stock, load orders onto delivery trucks and unload stock as it comes in; maintain work area in a clean and orderly manner.
RESPONSIBILITIES:
- Provide product assistance to customers on orders and returns.
- Unload incoming freight and check count to see if it is correct, leaving accurate & legible notes when necessary.
- Locate and pull correct items by type, style, and quantity to fill orders completely, quickly, and with accuracy per the appropriate document.
- Must pass company-provided forklift operator training program and demonstrate safe operation and follow all safety procedures.
- Operate forklift to load and unload trucks as directed by supervisor.
- Assist truck drivers in loading merchandise and materials ensuring it is safely and properly handled to prevent damage.
- Assist truck drivers in unloading and returning credit items. Ensures these items are returned to the proper storage location.
- Complete necessary reports, i.e., check orders filled, check material received and returned, and forklift inspection sheets. Ensure paperwork gets to the appropriate area.
- Perform duties in a safe manner observing safe procedures while constantly being alert to any unsafe working conditions.
- Attends and participates in all company-sponsored training programs as required.
- Keep the work area clean and litter free.
- Load and safely handle customer orders.
- Maintain knowledge of proper identification of inventory items.
- Put away stock. (restock)
- Delivery/Rooftops.
- Check & verify the load.
- Traverse steep pitches and navigate heights in a safe manner.
- Assist load and unloading the truck.
- Conscientious with forklift and inventory.
- Promotes team concept.
- Adheres to company dress code policy.
- Assist with any other duties as required.
PREFERRED EDUCATION: High school diploma or general equivalency degree (GED).
EXPERIENCE: Three months of experience operating forklifts or similar equipment.
SKILLS, KNOWLEDGE & ABILITIES:
- Ability to effectively analyze and prioritize daily job demands.
- Ability to do basic math, read instructions, and complete forms legibly.
- Communicate with customers, other employees, and supervisors using verbal and written skills.
- Knowledge and ability to use safe lifting techniques.
PHYSICAL DEMANDS:
- Strength (lift, carry, push, and pull): Maximum lift, 100 lbs.; Frequently lift/carry up to 50 lbs.
- Must be able to climb, balance, stoop, kneel, crouch, crawl, and reach, with manual dexterity and see (acuity, depth perception, field of vision, accommodation). Reach overhead to grasp materials.
ENVIRONMENT AND PHYSICAL WORKING CONDITIONS:
- Work outside in temperatures ranging from extreme heat to extreme cold.
- Work with mechanical and power equipment on a daily basis. Moderate noise level.
LICENSE OR CERTIFICATION:
- Forklift Certification.
ADDITIONAL INFO:
- A Pre-Hired (WA State Standards) Drug Test is Required
